Follow Us

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

How to keep file date information intact when restoring from Mozy backup

Avoid a minor glitch in cloud data storage service

Article comments

As I mentioned last week, I've suffered some fairly catastrophic hardware failures of late. Thankfully, no critical data was lost, in part because I use Mozy to archive the important stuff (Word documents, my Outlook PST file, etc.) to the cloud.

It's interesting the things you learn about your backup system when the time comes to restore from it. For example, I once learned the hard way that the image file I'd created flat out didn't work on the new hard drive I'd installed. I never did figure it out why, which is why you should always do a "test restoration" whenever implementing a new backup system. And recently I discovered a weird, annoying anomaly in the way Mozy restores files.

Specifically, after using Mozy's Restore Manager (a small utility intended solely for restoring files) to download my Word documents to my new PC, I discovered that each file's creation date (aka "Date modified") had been altered to today's date. That might not be a big deal for certain kinds of files, but I frequently need to know when a particular document was authored.

Why does this happen? I have no idea, but it's a bug that needs fixing. In the meantime, there is a way to make sure your file dates remain intact: Use the Mozy client software, not Restore Manager, to handle the restoration. That's according to a Mozy employee who posted the solution in a Mozy community forum. And I'm happy to report my tests bear this out.


More from Techworld

More relevant IT news


Online Backups Review said: Thanks for this tip When restoring 1 file that maybe you were working on yesterday this isnt a big deal But I too often sort my files by date Ill be sure to use the In-client restore when I have to restore multiple files

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Techworld White Papers

Choose – and Choose Wisely – the Right MSP for Your SMB

End users need a technology partner that provides transparency, enables productivity, delivers...

Download Whitepaper

10 Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Download this...

Download Whitepaper

Gartner Magic Quadrant for Enterprise Information Archiving

Enterprise information archiving is contributing to organisational needs for e-discovery and...

Download Whitepaper

Advancing the state of virtualised backups

Dell Software’s vRanger is a veteran of the virtualisation specific backup market. It was the...

Download Whitepaper

Techworld UK - Technology - Business

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.

Techworld Mobile Site

Access Techworld's content on the move

Get the latest news, product reviews and downloads on your mobile device with Techworld's mobile site.

Find out more...

From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

Watch now...

Site Map

* *